What an awesome and rewarding feeling it is to have clients so happy with service, that they feel the need to convey it in writing! Service is what one pays for and should therefore rightfully receive, but when somebody takes the time to send off an e-mail, they’re saying that their experience way exceeded expectation and that they will be recommending Valverde to others.
Dear Pamina,
Thank you for making Ilse's wedding special. It was a wonderful day and everything went smoothly. The food was more than enough and everybody loved it. To your staff: Thank you. The staff was always available without being in the way. They are polite, helpful and well trained. You can be truly proud of them. A very special thanks to you. In these last few weeks, you have been most understanding and helpful. I appreciate your kindness, your input, ideas and just being a very special person. May your business grow and grow under your guidance. I shall promote your venue whenever I can. You may use my Email address as a reference any time.
Mariana Delport 29 November 2009
Dear Pamina,
Thank you for all you have done before and on our big day. We were impressed with how smoothly everything went. Although we had a small ceremony, you made it very special for us and we appreciate that. We will definitely recommend your services to our friends, and hopefully the 250 guest wedding will come from one of them!
Please thank Blessing and the rest of the staff as well, their service was exceptional.
Lina & Stefanie.
"Dear Blessing,
I would just like to say a big thank you to you and your team for
Saturday night! The wedding was an absolute success and the bride
and groom and their families had a fabulous time and were extremely
pleased.I would also like to mention that I work with a lot of
4 and 5 star venues, and considering Valverde is 3 star, you can
definitely rate yourselves higher! The staff were great and their
service levels were extremely impressive, an especially to you
Blessing, a big thank you for all your hard work and dedication!
You were great! Thanks and again and I will definitely recommend
Valverde for future events.
Kind regards,
Kim"
"Thank you for the way our wedding was handled, it really worked out beautifully! Will definitely recommend your venue to others". Kirsty Green 12 January 2008
"Would like to take this opportunity
to thank you so much for all your help and assistants with our
arrangement for the Wedding held on 22 December 2007.
The day turned out to be wonderful, so far the best outdoor
wedding I've ever done"Wessel Pretorius,
Wedding coordinator
"Thank you once again for a wonderful and memorable day. Chris and I can't stop saying that it was everything we wanted and more. Of course, it would not have been possible if it wasn't for everyone at Valverde. Our guests also commented on how friendly everyone was, and of course, how great the food was. A lot of compliments for the lamb in particular, the spinach and of course the veal.
Please pass our thanks to all the staff for the help they gave us to make the day most memorable!" Bibette Zybrands, Wedding 10th August 2007
"Just a note to thank you for making my daughter's special day extra special.
Thank you for the care that was taken with ALL the details. It most certainly made my task easier. The staff were very professional and helpful on Saturday.
A special BIG thank you to Blessing who was an absolute pleasure to deal with. Always courteous, helpful and professional. Not a single request was too hard or too difficult for him and he delivered Service Excellence with a smile. He is an absolute star and an asset to your company" Leigh and Ricardo, Wedding 15th February 2008
To all the staff at Valverde...
Pieter and Monique's wedding 19
April 2008
The venue was lovely and the food was out of this world. Thank
you for your help and for making their day very special. Regards
Trevor and Janet Bamford
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